The perfect course for managing Hardware Assets in ServiceNow! Unlock the full benefits of IT Asset Management (ITAM)!
What you'll learn Understand how to manage hardware assets in ServiceNow Understand how to create, import, and update assets Learn how to manage the lifecycle of an asset in ServiceNow Understand the link between Assets and CIs Learn how to fulfill Asset Requests Receiving Assets Learn how to manage purchase orders Maximize the ROI of your IT Assets Create assets and consumables Disposing assets Simplify asset requests
Requirements A basic understanding of IT Asset Management (ITAM) Access to a ServiceNow Instance (recommended but not required) Description Are you an IT Asset Manager who wants to manage assets in ServiceNow? Or maybe you're already managing your organizations assets in ServiceNow, and you want to learn the best practices? If so, then this course is perfect for you!
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FILE LIST
Filename
Size
~Get Your Files Here !/01 - Introduction/001 Course Introduction.mp4
21.3 MB
~Get Your Files Here !/01 - Introduction/001 Course Introduction_en.vtt
4.7 KB
~Get Your Files Here !/01 - Introduction/002 Hardware Asset Management Explained.mp4
17.7 MB
~Get Your Files Here !/01 - Introduction/002 Hardware Asset Management Explained_en.vtt
6.8 KB
~Get Your Files Here !/01 - Introduction/003 Obtaining a Personal Developer Instance (PDI).mp4
7.4 MB
~Get Your Files Here !/01 - Introduction/003 Obtaining a Personal Developer Instance (PDI)_en.vtt
4 KB
~Get Your Files Here !/02 - User Interface (UI)/001 Overview of the ServiceNow UI.mp4
30.9 MB
~Get Your Files Here !/02 - User Interface (UI)/001 Overview of the ServiceNow UI_en.vtt
13.8 KB
~Get Your Files Here !/03 - Modules & Features/001 Hardware Models.mp4
20.5 MB
~Get Your Files Here !/03 - Modules & Features/001 Hardware Models_en.vtt
12.6 KB
~Get Your Files Here !/03 - Modules & Features/002 Hardware Assets.mp4
37.5 MB
~Get Your Files Here !/03 - Modules & Features/002 Hardware Assets_en.vtt
23.8 KB
~Get Your Files Here !/03 - Modules & Features/003 Consumable Models & Assets.mp4
28.8 MB
~Get Your Files Here !/03 - Modules & Features/003 Consumable Models & Assets_en.vtt
17.7 KB
~Get Your Files Here !/03 - Modules & Features/004 Configuration Items (CIs).mp4
23.3 MB
~Get Your Files Here !/03 - Modules & Features/004 Configuration Items (CIs)_en.vtt
10.9 KB
~Get Your Files Here !/03 - Modules & Features/005 Model Categories.mp4
22.7 MB
~Get Your Files Here !/03 - Modules & Features/005 Model Categories_en.vtt
8.6 KB
~Get Your Files Here !/03 - Modules & Features/006 Manufacturers & Vendors.mp4
11.3 MB
~Get Your Files Here !/03 - Modules & Features/006 Manufacturers & Vendors_en.vtt
6.9 KB
~Get Your Files Here !/03 - Modules & Features/007 Locations.mp4
13.2 MB
~Get Your Files Here !/03 - Modules & Features/007 Locations_en.vtt
8.7 KB
~Get Your Files Here !/03 - Modules & Features/008 Stockrooms.mp4
19.1 MB
~Get Your Files Here !/03 - Modules & Features/008 Stockrooms_en.vtt
8.7 KB
~Get Your Files Here !/03 - Modules & Features/009 Asset Depreciation.mp4
22.6 MB
~Get Your Files Here !/03 - Modules & Features/009 Asset Depreciation_en.vtt
11.8 KB
~Get Your Files Here !/03 - Modules & Features/010 Cost Centers.mp4
12.6 MB
~Get Your Files Here !/03 - Modules & Features/010 Cost Centers_en.vtt
6.5 KB
~Get Your Files Here !/03 - Modules & Features/011 Publishing a Hardware Model to the Service Catalog.mp4
36 MB
~Get Your Files Here !/03 - Modules & Features/011 Publishing a Hardware Model to the Service Catalog_en.vtt
8.8 KB
~Get Your Files Here !/03 - Modules & Features/012 Hardware Model Lifecycles.mp4
15.7 MB
~Get Your Files Here !/03 - Modules & Features/012 Hardware Model Lifecycles_en.vtt
8.7 KB
~Get Your Files Here !/04 - Procurement/001 Activating the Procurement Plugin.mp4
4.5 MB
~Get Your Files Here !/04 - Procurement/001 Activating the Procurement Plugin_en.vtt
2.8 KB
~Get Your Files Here !/04 - Procurement/002 Creating an Asset Request (Requested Item).mp4
20.2 MB
~Get Your Files Here !/04 - Procurement/002 Creating an Asset Request (Requested Item)_en.vtt
10.7 KB
~Get Your Files Here !/04 - Procurement/003 Purchase Orders.mp4
18.7 MB
~Get Your Files Here !/04 - Procurement/003 Purchase Orders_en.vtt
10.5 KB
~Get Your Files Here !/04 - Procurement/004 Transfer Orders.mp4
32.6 MB
~Get Your Files Here !/04 - Procurement/004 Transfer Orders_en.vtt
9 KB
~Get Your Files Here !/04 - Procurement/005 Stock Rules.mp4
10.8 MB
~Get Your Files Here !/04 - Procurement/005 Stock Rules_en.vtt
6.9 KB
~Get Your Files Here !/04 - Procurement/006 Contracts.mp4
25.1 MB
~Get Your Files Here !/04 - Procurement/006 Contracts_en.vtt
10.6 KB
~Get Your Files Here !/04 - Procurement/007 Vendor Catalog Items.mp4
23 MB
~Get Your Files Here !/04 - Procurement/007 Vendor Catalog Items_en.vtt
8.2 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/001 Disposal Orders.mp4
48.1 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/001 Disposal Orders_en.vtt
13.9 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/002 Advanced Shipment Notifications (ASN).mp4
19.9 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/002 Advanced Shipment Notifications (ASN)_en.vtt
7.4 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/003 Loaner Asset Orders.mp4
20.2 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/003 Loaner Asset Orders_en.vtt
10.2 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/004 Inventory Stock Orders.mp4
14.9 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/004 Inventory Stock Orders_en.vtt
9 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/005 Hardware Asset Dashboard.mp4
42.2 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/005 Hardware Asset Dashboard_en.vtt
10.9 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/006 Asset Audits.mp4
18.2 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/006 Asset Audits_en.vtt
8.3 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/007 Hardware Asset Management Content Service.mp4
9.6 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/007 Hardware Asset Management Content Service_en.vtt
5.4 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/008 Hardware Model Normalization.mp4
25.4 MB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/008 Hardware Model Normalization_en.vtt
12.6 KB
~Get Your Files Here !/05 - Hardware Asset Management Pro (HAM Pro)/38880766-ASN-Example-Upload.xlsx
3.2 MB
~Get Your Files Here !/06 - Customization/001 Adding New Fields To The Asset Form.mp4
20.7 MB
~Get Your Files Here !/06 - Customization/001 Adding New Fields To The Asset Form_en.vtt
7 KB
~Get Your Files Here !/06 - Customization/002 Creating a Custom Return Merchandise Authorization (RMA) Module.mp4
46.9 MB
~Get Your Files Here !/06 - Customization/002 Creating a Custom Return Merchandise Authorization (RMA) Module_en.vtt
22.7 KB
~Get Your Files Here !/06 - Customization/003 Adding an Asset Related List To The User Form.mp4
6.1 MB
~Get Your Files Here !/06 - Customization/003 Adding an Asset Related List To The User Form_en.vtt
2.1 KB
~Get Your Files Here !/06 - Customization/004 Adding a Stockroom Shelf Field To The Asset Form.mp4
31.3 MB
~Get Your Files Here !/06 - Customization/004 Adding a Stockroom Shelf Field To The Asset Form_en.vtt
8.4 KB
~Get Your Files Here !/06 - Customization/005 Create a Custom Business Rule to Prevent Duplicate Asset Tags.mp4
14.8 MB
~Get Your Files Here !/06 - Customization/005 Create a Custom Business Rule to Prevent Duplicate Asset Tags_en.vtt
6.4 KB
~Get Your Files Here !/06 - Customization/32065530-Prevent-Duplicate-Asset-Tag-Values-Script.txt
309 B
~Get Your Files Here !/07 - Dashboards and Reporting/001 Creating an Asset Management Dashboard.mp4
25.2 MB
~Get Your Files Here !/07 - Dashboards and Reporting/001 Creating an Asset Management Dashboard_en.vtt
11.8 KB
~Get Your Files Here !/08 - Importing Data/001 Importing Hardware Asset Records.mp4
29.2 MB
~Get Your Files Here !/08 - Importing Data/001 Importing Hardware Asset Records_en.vtt
15.3 KB
~Get Your Files Here !/08 - Importing Data/25148230-Hardware-Asset-Import-Template-1.xlsx
4.9 KB
~Get Your Files Here !/09 - Getting Certified at Hardware Asset Management/001 Hardware Asset Management Specialist Certification.html