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Instructors: Hans van Dam
4 sections • 13 lectures • 1h 13m
Video: MP4 1280x720 44 KHz | English + Sub
Updated 1/2022 | Size: 1.2 GB
Learn the winning conversation design workflow that creates engaging, human-centric conversations between AI and people
What you'll learn
Combine elements of technology, psychology, and language to create human-centric conversations between people and AI
Articulate the importance of conversation design to a development team
Implement the design workflow that has become the industry standard for best conversation design
Craft a detailed persona for your AI Assistant that shines through all your conversations
Mentalize the conversational context before writing a single piece of dialogue to ensure empathy throughout the experience
Run sample dialogues to create a solid first draft of a conversational flow
Validate a conversational flow and make it inclusive through Wizard of Oz testing
Fine tune dialogue using expert copywriting techniques
Requirements
No prior knowledge of conversational AI or conversation design necessary.
Description
Conversation designers are in high demand at enterprises and tech companies. By taking this course, you’ll discover if this is the career for you. You’ll also learn the fundamental principles that will guide you throughout your career in conversation design.
This course presents a comprehensive introduction to the field of conversation design. It shares best practices for designing human-centric conversations for AI assistants, whether they be chatbots or voice assistants.
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FILE LIST
Filename
Size
~Get Your Files Here !/1. Introduction/1. Intro to Designing AI Assistants.mp4
50.9 MB
~Get Your Files Here !/1. Introduction/1. Intro to Designing AI Assistants.srt
3 KB
~Get Your Files Here !/2. The field of conversation design/1. A wave of innovation.mp4
63.6 MB
~Get Your Files Here !/2. The field of conversation design/1. A wave of innovation.srt
4.4 KB
~Get Your Files Here !/2. The field of conversation design/2. The new standard in business.mp4
49.8 MB
~Get Your Files Here !/2. The field of conversation design/2. The new standard in business.srt
3.8 KB
~Get Your Files Here !/2. The field of conversation design/3. What is conversation design.mp4
95.9 MB
~Get Your Files Here !/2. The field of conversation design/3. What is conversation design.srt
8.2 KB
~Get Your Files Here !/2. The field of conversation design/4. Psychology of conversations.mp4
117.6 MB
~Get Your Files Here !/2. The field of conversation design/4. Psychology of conversations.srt
11.4 KB
~Get Your Files Here !/3. The conversation design workflow/1. The conversation design workflow.mp4
222.9 MB
~Get Your Files Here !/3. The conversation design workflow/1. The conversation design workflow.srt
20.6 KB
~Get Your Files Here !/3. The conversation design workflow/2. Use case Let's buy some sneakers.mp4
142.5 MB
~Get Your Files Here !/3. The conversation design workflow/2. Use case Let's buy some sneakers.srt
15.4 KB
~Get Your Files Here !/3. The conversation design workflow/3. Conversation design fundamentals.mp4
35 MB
~Get Your Files Here !/3. The conversation design workflow/3. Conversation design fundamentals.srt
2.6 KB
~Get Your Files Here !/3. The conversation design workflow/4. Wizard of Oz testing.mp4
77.5 MB
~Get Your Files Here !/3. The conversation design workflow/4. Wizard of Oz testing.srt
6.5 KB
~Get Your Files Here !/3. The conversation design workflow/5. Behavior design and the expert rewrite.mp4
96.2 MB
~Get Your Files Here !/3. The conversation design workflow/5. Behavior design and the expert rewrite.srt
10.8 KB
~Get Your Files Here !/3. The conversation design workflow/6. Detailed conversation design.mp4
99.7 MB
~Get Your Files Here !/3. The conversation design workflow/6. Detailed conversation design.srt
8.2 KB
~Get Your Files Here !/3. The conversation design workflow/7. One workflow.mp4
100.4 MB
~Get Your Files Here !/3. The conversation design workflow/7. One workflow.srt