Filename | Size |
| 1.Introduction to ITIL 2011 Foundations.mkv | 71.3 MB |
| 10. Service Transition (Transition Planning and Support).mkv | 77 MB |
| 11. Service Transition( Knowledge, Asset and Configuration Management).mkv | 91.7 MB |
| 12. Service Transition (Change Management and Release & Deployment Management).mkv | 129.7 MB |
| 13. The Service Desk.mkv | 120.4 MB |
| 14. Service Operations (Event, Incident, and Problem Management).mkv | 145.3 MB |
| 15. Service Operations (Request Fulfillment and Access Management).mkv | 168.4 MB |
| 16. Continual Service Improvement.mkv | 66.7 MB |
| 2. ITIL in the Real World.mkv | 121.2 MB |
| 3. The Service Lifecycle.mkv | 128.9 MB |
| 4. Service Strategy P1.mkv | 159.8 MB |
| 5. Service Strategy P2.mkv | 155.7 MB |
| 6. Service Design P1.mkv | 159.8 MB |
| 7. Service Design P2.mkv | 129.7 MB |
| 8. Service Design P3.mkv | 126.1 MB |
| 9. Service Design P4.mkv | 205.3 MB |
| _____padding_file_0_if you see this file, please update to BitComet 0.85 or above____ | 230.5 KB |
| _____padding_file_10_if you see this file, please update to BitComet 0.85 or above____ | 161.4 KB |
| _____padding_file_11_if you see this file, please update to BitComet 0.85 or above____ | 345.2 KB |
| _____padding_file_12_if you see this file, please update to BitComet 0.85 or above____ | 161.4 KB |
| _____padding_file_13_if you see this file, please update to BitComet 0.85 or above____ | 323.2 KB |
| _____padding_file_14_if you see this file, please update to BitComet 0.85 or above____ | 429.5 KB |
| _____padding_file_1_if you see this file, please update to BitComet 0.85 or above____ | 503.2 KB |
| _____padding_file_2_if you see this file, please update to BitComet 0.85 or above____ | 330.7 KB |
| _____padding_file_3_if you see this file, please update to BitComet 0.85 or above____ | 343.8 KB |
| _____padding_file_4_if you see this file, please update to BitComet 0.85 or above____ | 122.7 KB |
| _____padding_file_5_if you see this file, please update to BitComet 0.85 or above____ | 190.5 KB |
| _____padding_file_6_if you see this file, please update to BitComet 0.85 or above____ | 60.4 KB |
| _____padding_file_7_if you see this file, please update to BitComet 0.85 or above____ | 315.7 KB |
| _____padding_file_8_if you see this file, please update to BitComet 0.85 or above____ | 314.7 KB |
| _____padding_file_9_if you see this file, please update to BitComet 0.85 or above____ | 65.9 KB |